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Owned and operated by Premier Cook Space, our team is ready to answer questions about your outdoor cooking project.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Larger items like outdoor kitchen islands may have specific delivery timelines noted on their product pages.
How do I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your shipment. If you have questions about a delivery in progress, send us an email with your order number and we will look into it for you.
What is your return policy?
We offer 30-Day Returns on eligible items. If something is not the right fit for your outdoor cooking space, review our Return Policy page for complete details on how to start a return.
Can I exchange an item for a different model?
Exchanges are handled through our returns process. Start a return for the original item and place a new order for the model you prefer. Check our Return Policy for eligibility requirements and any conditions that may apply.
How do I choose between a gas range oven and a grill?
It depends on how you cook outdoors. Gas range ovens offer precise temperature control for baking, roasting, and slow cooking, while grills are ideal for direct-heat searing and everyday outdoor meals. Many customers build a setup that includes both for a more versatile outdoor kitchen.
What materials are your outdoor kitchen islands made from?
Our outdoor kitchen islands are constructed with weather-resistant materials designed for extended outdoor use, including stainless steel frames and durable panel options. Specific material details and construction notes are listed on each product page to help you find the right match for your patio or deck.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Dependable Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with tracking on every shipment.
30-Day Returns
If a product is not the right fit for your outdoor space, our return process is straightforward and fair.